We welcome your feedback. Please leave a reply below and let us know how we are doing.

You can read feedback and comments from others on the right and below.

Many thanks.


  1. Laura Henry

    Thanks for helping me out and sourcing a rower for me so quickly – really appreciate it. Customer service was great, delivery was super quick – really excited to get rowing again!

  2. Darren Baldwin

    Bought a serviced Model D just over a week ago. Far superior machine to the ones at the gym. Wished I’d bought my own years ago. Will bring it back once a year for a service. Great, friendly service from Roy and came in earlier on a Saturday morning for me to collect.

  3. DH

    Many thanks to you and Amanda for a brilliant service. Delighted with the product, delivery and purchasing process.

  4. Nathan

    Had been looking for an erg for the last month or so, after many people pulling out on Facebook market, I found this site with a Google search, decided to opt for the model c, I received it today with the help of Amanda, had a little issue with delivery (nothing too severe, just some order numbers mixed up I’d imagine) but I’ve been addicted since I sat on the seat, I love it so much already, I 100% recommended these guys for your next erg, complete care and attention taken when consulting, all the parts looked well kept and maintained and most of all, even with problems they pulled out an arm and a leg to help me! So thankyou and I hope more people buy from these guys, it’s worth every penny!

  5. Name (required)Crossfit Kroy

    Spent a great afternoon with Roy, putting the worlds to right and learning a bit more about concept 2 rowers…top man…top service…will definately do more business with these guys…great to find a local family run business rather than a mainstream faceless corporate…No problem in recommending these services…

  6. Fort Stamford Health & Fitness

    Roy provided us with a part exchange service for our old Model C Ergos and replaced them with new Model E Ergos.
    On agreement, Roy was very helpful, efficient and reliable. He built and dismantled the relevant rowers by himself, carefully avoiding the members surrounding him, during a busy gym morning.
    The new Model E rowers have received many complements by our members and we are very happy with the service Roy provided.

  7. Curlew RC

    A rowing club with a number of ergs which haven’t been serviced since they have been bought 7 years previously. So they were in a pretty bad state. Roy has done a fantastic job, they look as good as new…everyone has noticed that they been serviced, cleaned and ready for the next 7 years!! A thoroughly professional job, reasonably priced and happy to work within our own time constraints! Would recommend him to anyone who wants their erg serviced.

    Curlew Rowing Club
    Est. 1866


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