Our ServicesConcept 2 Rowers & Monitors
Our aim is to ensure that your machine is working at optimal efficiency and to provide the best results for yourself and clients.
We are able to provide this service to anyone with a Concept 2 rowing machine, commercial or private.
With this service we would provide a full internal and external clean plus inspection of all components. If any mechanics are damaged or not working correctly then I would advise the customer of this, gain consent and authorisation before carrying out any repairs.
The main parts that I change with every service are; shock cord, clutch bearings (depending on the age of the rower) and small fly wheel bearings as these are the main parts that fail. A call out fee will be applied and is calculated based on location.
An exchange service is a great way of getting a fully refurbished rower or a brand new rower at a reduced price.
Terms and Conditions of part exchange
We offer two types of exchange as follows: –
- A rower that is fully serviceable i.e no major parts are damaged, is in reasonable condition and has no sweat corrosion damage on the main box frame.
- A rower requiring total refurbishment i.e. a rower that is in a much poorer condition, which needs to be completely stripped down and rebuilt. This can only be fully checked when rowers are inspected onsite.
If we have quoted you for a rower that is serviceable and after inspection it is deemed as requiring a total refurbishment, extra charges would apply.
This service is an excellent service for those want to save money but also have the benefit of having a Concept 2 that looks and works like new. You can have your own Concept’s refurbished or you can exchange your Concept for one that has already been completed and in stock.
With all refurbishing we completely strip the Concept down, sand blast and powder coat all the main components then rebuild with new genuine Concept 2 parts. We are able to offer the colour of your choice but be aware this service will take approximately a week to complete.
All my customers would benefit from an annual service in order to maintain the level of efficiency required from your service users and is highly recommended.
At Concept R Us we offer a repair, exchange or upgrade on all monitors. We try to repair every monitor that is sent to us but if this isn’t possible (due to the age of some monitors) we will offer you an exchange for either a new or refurbished monitor of your choice.
For the exchange service this works by sending in your old unit whether working or showing an error code, we will then replace your unit with a new, used or refurbished monitor of your choice.
Or you can simply upgrade to any monitor of your choice and if you are unsure which device is more suitable for your needs then we are happy to offer a free consultation.
Prices vary for every service we provide and we are happy to give a no obligation quote so please feel free to get in touch.